服務設計 Funaging Elderly Educational Service 作者: Ting Han Chen FunAging is an educational service offering classes of smartphone apps to accompany and empower the elderly. FunAging disseminates the class information with the elderly via Line, a widely used social app in Taiwan among the elderly. However, many elderly have difficulties in registering classes via Line as its interface is not elderly-friendly. This project employs senior-centered service design thinking to enhance the class registration process. A set of systematic design diagnosis clarifies the UX issues, with insightful design deliverables, to make the service more fluent and effective.
A' Design Award得獎作品
由Ting Han Chen創作嘅Funaging Elderly Educational Service,係A' 元策略及服務設計獎嘅備受讚譽嘅得獎作品。Funaging Elderly Educational Service喺2023榮獲A' Design Award,並同其他卓越設計一齊喺Design Magazine展示。探索項目詳情,發掘Ting Han Chen嘅其他作品,了解Funaging Elderly Educational Service嘅設計點樣喺同場作品中展現獨特之處。
關於Funaging
服務設計 Funaging Elderly Educational Service 作者: Ting Han Chen FunAging is an educational service offering classes of smartphone apps to accompany and empower the elderly. FunAging disseminates the class information with the elderly via Line, a widely used social app in Taiwan among the elderly. However, many elderly have difficulties in registering classes via Line as its interface is not elderly-friendly. This project employs senior-centered service design thinking to enhance the class registration process. A set of systematic design diagnosis clarifies the UX issues, with insightful design deliverables, to make the service more fluent and effective. Funaging榮獲A' Design Award鐵獎級別嘅獎項,係A' Design Award & Competition一項備受推崇嘅肯定。鐵獎級別設計展現紮實構思同專業設計,經過公平、秉持公義、擇優同不偏不倚嘅學術評審後,由大型評審團選入得獎作品之列並予以刊載;參賽作品均依據預先訂立並公開嘅評審準則,透過匿名同行評審程序投票評選。








